Terms of Service
The Haute Hound House Concierge Agreement
Global Logistics
We curate a selection of global essentials. Items are sourced directly from international artisans and will depart from our varied fulfillment centers. While we expedite every order, please expect a standard boutique delivery window of 7–15 business days for your selection to arrive.
Service Terms
By engaging with Haute Hound House, you acknowledge that we provide boutique fulfillment. We reserve the right to refine or adjust our collections, pricing, or international shipping rates (like the standard $14.99 flat fee) at our discretion to maintain service standards.
Dispute & Resolution
We aim for your hound's complete satisfaction. Should a dispute arise, our concierge team will work diligently to provide a boutique resolution. In all matters, our goal is fair, elegant solutions that uphold the Haute Hound House commitment.